Refund policy
Return and Refund Policy
At Yasignerket, all sales are final. We do not accept returns, exchanges, or refund requests after a purchase has been completed.
Please review the product details carefully before placing your order. By completing your purchase, you agree that the product is non-returnable and non-refundable, except in the limited cases stated below.
Defective, Damaged, or Incorrect Products
Please inspect your order immediately upon receiving it.
If the product you received is defective, damaged, incomplete, or different from what was described, please contact us as soon as possible at:
To help us evaluate the issue, please include:
- Your order number
- Proof of purchase
- A clear description of the issue
- Photos, screenshots, or evidence showing the problem, if applicable
Once we review your request, we will determine whether the product qualifies for a resolution.
If the product is confirmed to be defective, damaged, incomplete, or not as described, we will process a full refund to your original payment method.
Non-Refundable Items
Refunds are not available for:
- Change of mind
- Accidental purchases
- Failure to read the product description
- Sale items
- Gift cards
- Digital products that have already been delivered or accessed
- Products that were correctly delivered as described
Exchanges
We do not offer exchanges.
If there is an issue with your order, please contact us at support@yasignerket.com, and we will review the matter according to this policy.
Refund Processing
If your refund is approved, it will be processed to your original payment method within 10 business days.
Please note that your bank or credit card company may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at:
Contact Us
For any questions regarding this policy, please contact us at: